Please note due to large volumes we are experiencing delays of 3-5 business days in processing. We apologise to any customers, and are making payments as quick as we can, we appreciate your patience.

Risk-Free Service/Guarantee!

Your Sell Order Number is: #

Please keep this order number handy – if you need any information regarding your order please contact us here and quote your order number.

You may track the status of your order here

What’s next?

You can drop off your device(s) to us between 9:00 AM and 5:00 PM – you don’t need to make an appointment.

Our address for drop off is:

Mobile Monster
Level 4/306 Little Collins Street
MELBOURNE VIC 3000

*Entry is via Causeway Lane (next to Laurent)

You can receive an on the spot cosmetic assessment of your device(s).
Contact us anytime by phone 1300-881-767, email us through this link or live chat to enquire about your order.

Looking for a new refurbished phone?

You can now purchase refurbished phones from our online store shop.mobilemonster.com.au

See exclusive offer being a Mobile Monster customers

Here’s a $50 off coupon code that you can use at checkout.

*Order must be a minimum of $300 to claim the coupon. Offer expires on 31 December 2024.

What else?

Here’s a $50 off coupon code that you can use at checkout.

Thank you for using Mobile Monster for selling your unwanted device!

Help us spread the word on Facebook, and keep up to date with exclusive offers. Don’t be shy, let’s be friends😊