

Please keep this order number handy – if you need any information regarding your order please contact us here and quote your order number.
You may track the status of your order here
You can drop off your device(s) to us between 9:00 AM and 5:00 PM – you don’t need to make an appointment.
Mobile Monster
Level 4/306 Little Collins Street
MELBOURNE VIC 3000
*Entry is via Causeway Lane (next to Laurent)
You can receive an on the spot cosmetic assessment of your device(s).
Contact us anytime by phone 1300-881-767, email us through this link or live chat to enquire about your order.
You'll soon receive a confirmation email with shipping instructions and a prepaid shipping label. Simply pack your device securely, attach the label, and drop it off at your nearest courier location. Once we receive and inspect your device, we'll notify you and process your payment promptly. If you have any questions along the way, our support team is here to help!
If you have any questions about your order, feel free to reach out to us anytime via email. we're here to help!
You can now purchase refurbished phones from our online store shop.mobilemonster.com.au
Here’s a $50 off coupon code that you can use at checkout.
*Order must be a minimum of $300 to claim the coupon. Offer expires on 31 December 2024.
Refurbished phones are available for purchase on our online store at shop.mobilemonster.com.au
Here’s a $50 off coupon code that you can use at checkout.
Help us spread the word on Facebook, and keep up to date with exclusive offers. Don’t be shy, let’s be friends😊