Please note due to large volumes we are experiencing delays of 3-5 business days in processing. We apologise to any customers, and are making payments as quick as we can, we appreciate your patience.
*** Updated 20/04/2022 ***
As Covid 19 is an ongoing condition, we take several precautions to ensure the safety of our community. There is regular cleaning of our office to ensure that our customers are protected. All handsets cleaned on site and disinfected.
We ask that if you are sick that you please do not visit the premises and choose to post your device instead. This is to ensure the safety of our staff and customers. When selecting these options information on how to do so will be emailed out to you.
Once you register your phone(s) on our website - just select the SATCHEL SHIPPING OPTION - and we'll send you a free mailing satchel that already has an added tracking number (at no cost to you) so you can post your device to us from any Australia Post red street posting box and easily track the parcel.
If you're unsure where the nearest red street posting box is from your residence, you may visit the following ink: https://auspost.com.au/locate/ . Simply enter your location and under location type select "Red Street Posting Box"
We've also taken into account unexpected delays with Australia Post, so there is no need to worry.
Thank you for choosing us to sell and recycle your device
Look after yourself, your loved ones and your community
Mobile Monster team
*Note that dates are subject to change based on the latest announcements. We will keep this page updated with the latest changes.