Removing your personal data from your device
Your privacy is important, please follow the easy steps below to erase all your data before sending your device

Please note we are experiencing a backlog from the Holiday break. We're currently working through the backlog, but there are some delays. Please rest assured we will be processing your device as soon as we can.
Before you sell or give away your device, you should remove your personal information. See below how to remove all personal data from your device before you sell it with Mobile Monster.
For iPhone, iPad or iPod touch
You shouldn't manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you're signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and any of your devices signed in to iCloud.
On your device with iOS 10 or later, make sure that you sign out of iCloud before you erase your device.
Follow these steps:
When you erase your iPhone, iPad, or iPod touch, Find My iPhone and Activation Lock is turned off.
For Android devices
Each Android device has a similiar process for erasing the phone and removing all personal data.