Please note that Mobile Monster will be closed on the 19th of April, 22nd of April and 25th of April due to the public holidays. There is expected to be a 1-2 business day delay in the processing of orders and responses to enquiries. We apologise for any inconvenience caused.

What is an IMEI number?

When you submit your device to us, we need to know the IMEI or SERIAL of each device you're selling. Your devices International Mobile equipment identity (IMEI) number is a unique 15 digit number. It helps us match your phone to your order.

Finding your IMEI

For any mobile device - you can locate your IMEI using the following steps:

  1. Press * # 0 6 # on your keypad,
  2. Press 'Call' or 'Send' as if making a call
  3. Your IMEI number will be retrieved and displayed on your screen

Finding your iPhones IMEI

  1. Go to Settings > General > About.
  2. Look for your device's serial number, IMEI/MEID, and ICCID.

If your device has reset you can find the IMEI clicking the blue 'I" button. 


For the following models the IMEI can be found printed on the phones sim tray; 

  • iPhone 7 and iPhone 7 Plus
  • iPhone 6s and iPhone 6s Plus
  • iPhone 4 and iPhone 4s

For the following models the IMEI can be found on the back of the phone. 

  • iPhone 5, 5C and 5S
  • iPhone 6 and 6 Plus
  • Samsung Galaxy S6 and S6 Plus