Turn Off My Activation iCloud lock
With Apple's operating system (iOS 7 and after), Apple's security has been updated to higher levels than ever.
Sometimes, the device has been erased, but it is still linked to your account, which means we cannot run diagnostics on the phone, delaying the best part - your pay!
Option One: Removing your Activation lock using the device:
Option Two: Removing your Activation lock via web browser:
(For dead devices, or devices where you cannot physically navigate to the settings menu)
Note: This must be done on a computer or laptop, not on an iPad or iPhone.
Please click this link for a step by step tutorial on how to do this: https://www.youtube.com/watch?v=JODw3wo4h_o
If you are having issues removing your Activation Lock after following the above instructions then please contact Apple directly to remove your account. For more details please read: http://support.apple.com/kb/HT5661